LANDLORDS Are you looking to achieve the most out of your property but could do without the hassle of
finding your own tenant and property management issues? Are you confused by the ever increasing amount of
new legislation and legal requirements landlords have to adhere to? Are you a homeowner looking to rent
out your property as you are moving or an investor with multiple properties? If so we can provide you with
a bespoke service tailored to your needs.
We understand that your property is an investment or was once your home and you need to gain its full
potential by achieving the best possible income and at the same time enjoy a pain free and straight
forward experience doing so.
At Humberstones Homes Lettings our comprehensive tailor made service embraces
developing long term relationships with each of our clients. We offer a full range of services ranging
from Let Only Bronze Option to a Fully Managed Service with Rent Protection Platinum Option. Click here
for a full breakdown of our services and the costs of them.
Importantly in this sector with ever increasing legislation and regulation you can trust us and let us
protect you as we are ARLA Propertymark qualified and regulated.
We are members of the Property Ombudsman and work with the Deposit Protection Service to
safeguard tenants deposits.
In short our aim is that we not only meet your expectations but also exceed them.
We reference all our prospective tenants thoroughly using an independent specialist company who will look
at their credit history, current employment, current residential status as well as their Right to Rent in
the UK. We provide all our Landlords with a final GDPR compliant Reference Report.
Please also read the Government How to Let Guide which highlights your obligations as a landlord and the
CLIENT MONEY PROTECTION - Humberstones Homes Limited has enrolled in the Propertymark Client Money
Protection Scheme - please click through to our landlord information page to see the certificate.
For the Propertymark Conduct and Membership Rules, please click here.
INDEPENDENT REDRESS - Humberstones Homes Limited subscribes to The Property Ombudsman
Full Management (Gold & Platinum Options)
We provide full colour brochures with extensive photos and floor plans and we actively market your
through websites and newspapers to find you the right tenant for your property.
Once suitable tenants have been found through our online presence & prominent office position we
reference them and take a holding/reference deposit to confirm their commitment. We use a 3rd party
specialist referencing company called Goodlord who will verify your prospective tenant’s ID, credit
history/score, employment reference & if renting a current landlord reference. Once approved and accepted
moving date is agreed and the tenancy agreement is signed electronically from the comfort of your own
Prior to the tenant moving into the property a full photographic inventory/schedule of condition is
undertaken as part of the service which can then be used to protect your security deposit.
Any queries, questions or problems that tenants may have - day or night, through the term of the tenancy
this will be dealt with by us. The rent will be collected by standing order and then passed by bank
to you (less the management fee) along with a monthly statement for your records. The payment processing
system we use allows you to download an app so you can check your statements, invoices etc at your
convenience. During the tenancy one of our representatives will visit your property periodically to
the condition and provide a full photographic report for you.
We use a highly efficient rent payment service named "PayProp" for our landlords that gives them instant
texts and emails notifying them when rent has been received and is being processed as well as the use of
an app to download statements, invoices and income projections 24 hours a day.
We also offer an exceptional Rent Protection Insurance option for our landlords at a small premium
(Platinum Service) which includes legal expenses for any disputes or breaches of tenancy as well as
cover – this can save a landlord literally thousands in loss of rent and legal payments.
At the end of the tenancy we will check the tenants out of the property and handle the changeover of
Let Only (Bronze Option) & Rent Collection (Silver Option)
Our let only service is the same as the fully managed service up to the point when the tenants move into
the property. Once the tenants have moved in they are given your contact details as the landlord and you
will be required to collect the rent and deal with any problems the tenants have until the end of the
tenancy. However, bear in mind the rental sector is increasingly regulated with new legislation coming in
annually and the fines are increasing too. We do offer a Rent Collection service as a middle road option
which means we will collect the rent and keep you covered legally with Gas Safety Certificates etc but you
would deal with inspections and maintenance issues.